the vendor was very nice and seemed to know her job .However, they did not offer to give me a complete price for door-to-door shipping and delivery, only shipping you nearby port. I wish I would have known, it cost me more than twice the cost of the product with customs fees and broker fees, and as for the product it was not a complete fit. I had to swap out parts from old engine to fit mt needs, even though they assured me an exact fit.